How to Download Your Shinhan Bank Statement: A Complete Guide

Keeping track of your finances is essential, and Shinhan Bank provides multiple methods for customers to access their bank statements. Whether you need your statement for tax purposes, financial planning, or loan applications, Shinhan Bank offers convenient online and offline options to download or request it.

This guide covers all possible ways to obtain your Shinhan Bank statement securely and efficiently.

Why Do You Need a Shinhan Bank Statement?

A Shinhan Bank statement serves multiple purposes, such as:

• Tracking Expenses – Helps in budgeting and monitoring transactions.
• Loan or Credit Card Applications – Often required by financial institutions.
• Tax Filing – Essential for verifying income and deductions.
• Fraud Prevention – Detect unauthorized transactions.
• Business & Personal Finance Management – Keeps financial records organized.

Now, let’s explore the different ways to download or request your statement.

Method 1: Download via Shinhan Bank Internet Banking

For a seamless experience, customers can download their statements using Shinhan Bank’s online banking portal.

Steps to Download:

1. Visit the Shinhan Bank Internet Banking portal: www.shinhan.com
2. Log in using your User ID and Password.
3. Navigate to Account Services > Statement Inquiry.
4. Select your bank account and define the statement period.
5. Choose the download format (PDF, CSV, Excel).
6. Click Download and save it to your device.

Best For: Customers who prefer self-service and instant access.

Method 2: Using the Shinhan SOL Mobile App

The Shinhan SOL Mobile App offers a quick and efficient way to retrieve your bank statement anytime, anywhere.

Steps to Download:

1. Open the Shinhan SOL Mobile Banking App.
2. Log in using biometric authentication or password.
3. Navigate to My Accounts > Transaction History.
4. Select your account and specify the time period.
5. Tap on Download Statement and choose the file format.
6. Save the document to your phone.

Best For: Mobile users who want quick and on-the-go access.

Method 3: Requesting a Statement via Email

If you prefer receiving your statement via email, you can request it from Shinhan Bank’s customer service.

Steps to Request:

1. Send an email to support@shinhan.com.
2. Use the subject: "Request for Bank Statement".
3. Provide the following details:
   • Full Name
   • Account Number
   • Statement Period
   • Preferred Format (PDF/CSV/Excel)
4. Your statement will be emailed within 1-2 business days.

Best For: Customers who prefer official statements via email.

Method 4: Visiting a Shinhan Bank Branch

For a stamped, certified bank statement, visiting a Shinhan Bank branch is the best option.

Steps to Obtain a Hard Copy:

1. Visit the nearest Shinhan Bank branch.
2. Carry a valid ID (passport, national ID, or driver’s license).
3. Request a bank statement at the service counter.
4. Specify the statement period.
5. Receive a printed, stamped copy immediately.

Best For: Customers who need an official hard copy.

Method 5: Calling Shinhan Bank Customer Support

Shinhan Bank also allows customers to request a statement via phone support.

Steps to Request via Phone:

1. Call Shinhan Bank Customer Support at +82-2-1544-8000.
2. Provide identity verification details (account number, personal info).
3. Request a statement for a specific period.
4. Choose the preferred delivery method (email or branch pickup).

Best For: Customers who need assistance while requesting their statement.

Comparison of Shinhan Bank Statement Retrieval Methods

‍

Final Thoughts

With multiple ways to download your Shinhan Bank statement, you can select the method that best suits your needs. Whether you choose internet banking, mobile banking, email, phone support, or branch visits, Shinhan Bank ensures easy and secure access to your financial records.

For more information, visit the Shinhan Bank website or contact customer support.

‍